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Free Next Day UK Surfboard Delivery*

*EXCLUDES FIREWIRE

Free UK and EU Delivery on Wetsuits*

*EXCLUSIONS APPLY

Free UK Mainland and European Delivery on Orders over £50*

*EXCLUDES ITEMS OVER 10KG VOLUMETRIC WEIGHT

Delivery Rates & Information

Christmas Delivery and Opening
Boardshop HQ will be closed on certain days over the Christmas and New Year period:

Friday 23.12.16 closed
Saturday 24.12.16 closed
Sunday 25.12.16 closed
Monday 26.12.16 closed
Tuesday 27.12.16 closed
Wednesday 28.12.16 open
Thursday 29.12.16 open
Friday 30.12.16 open
Saturday 31.12.16 closed
Sunday 01.01.16 closed
Monday 02.01.16 closed
Tuesday 03.01.16 open

If you do place an order over this period please be aware of the likely delivery day. Feel free to visit us at our awesome showroom packed with boards, wetsuits and all your other surfing essentials, please come down on a day we’re open though! Best bet is to let us know when you’re planning on coming and we’ll make sure we’re not all out surfing.

Okay, how do we get you your stuff?

  • Boardshop.co.uk will despatch your order within one working day of it being placed, subject to stock levels. If there is going to be a delay for any reason we will let you know.
  • All quoted delivery times are based on standard working days i.e. Mon-Fri (excluding public holidays etc).
  • Items can be delivered on our next working day or two working day (48-hour) services, providing orders are placed before 14:00 hours (Mon-Fri).
  • Delivery costs are based on the length and weight of items. We have two different delivery cost structures. One for surfboards/snowboards and a second for all other items (including wetsuits, clothing, and luggage). The delivery cost for an item on Boardshop is shown at the bottom of every product page.
  • Larger items/boards may be subject to additional delivery costs depending on shipping location. We reserve the right to contact customers after orders have been placed to inform them of any delivery cost increase.

Wetsuit delivery

 

Items Delivery method Price Signature required
Wetsuits UK Delivery
(Animal, O'Neill, Billabong, Body Glove, Hurley, Rip Curl, Xcel, Onda)
DPD UK Next Working Day/RM Track and trace FREE** Yes
Wetsuits European Delivery
(Animal, O'Neill, Billabong, Body Glove, Hurley, Rip Curl, Xcel, Onda)
European Courier FREE*** Yes

 

Surfboard delivery

 

Delivery location Board size Delivery method Price Signature required
UK Mainland only All Sizes Tuffnells Next Working Day £9.99 (FREE with BIC, Cortez, Torq, CBC, Alder, Hold Fast, Osprey) Yes
UK Highlands and Islands (inc Ch Islands) Up to 7'6" Tuffnells 2 Working Days* £30.00 Yes
UK Highlands and Islands (inc Ch Islands) Above 7'6" Tuffnells 2 Working Days* £65.00 Yes
Northern Ireland & Republic of Ireland Up to 7'6" DHL 2 Working Days* £34.99 Yes
Northern Ireland & Republic of Ireland Above 7'6" DHL 2 Working Days* £65.00 Yes
European Up to 7'6" Approx 2-5 Working Days* £44.99 Yes
European Above 7'6" Approx 2-5 Working Days* £65.00 Yes
Israel Up to 7'6" Approx 2-5 Working Days* £305.00 Yes
Israel Above 7'6" Approx 2-5 Working Days* £330.00 Yes
Worldwide All sizes Approx 5-10 Working Days £140.00 Yes
Canary Islands, Australia, USA All Sizes Approx 5-10 Working Days Please contact us for a delivery cost quotation. Yes

 

*Please note we reserve the right to amend the cost of delivery of boards above 7'9" in length to destinations including Channel Islands, Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight and Scottish Islands and Europe.

*Please note prices quoted are per board, we reserve the right to amend the delivery cost for multiple board orders.

*Surfboard delivery to the following postcodes is classified as UK Highlands and Islands:

 

AB13, 14, 21-23, 30-45, 51-56, 99 and ALL IM - Isle Of Man, BT - Belfast, IV - Inverness, PH - Inverness, PA - Renfrewshire, KY - Kirkcaldy, KW - Orkney Isles. TR20,21,22,23 - Truro, HS - Isle Of Lewis, ZE - Shetland, GY - Guernsey, JE - Jersey & Isle of Wight PO30-41.

For our surfboard delivery service we use Tuffnels, EXPD OR TNT.

The shipping time to these postcodes is normally 48 hours. Orders sent for next day or two-day delivery require a signature on receipt. Please ensure someone is present at the delivery address to sign for the order.

Clothes, Shoes, Luggage, Wetsuits, Snowboards etc


  Royal Mail Track & Trace DPD DPD
  3 - 5 Working days 2 Working days Next day Saturdays
UK Mainland £2.95 (FREE over £50) £4.95 £6.95 £12.99
UK Highlands and Islands (inc Ch Islands) £2.95 (FREE over £50) £6.95 ---- ----
Northern Ireland £2.95 (FREE over £50) £6.95 ---- ----
Signature required No Yes Yes Yes


Orders sent for next day or two day delivery require a signature on receipt. Please ensure someone is present at the delivery address to sign for the order.

Please note we cannot accept next day deliveries to the following postcodes. AB13, 14, 21-23, 30-45, 51-56, 99 and all IM - Isle Of Man, BT - Belfast, IV - Inverness, PH - Inverness, PA - Renfrewshire, KY - Kirkcaldy, KW - Orkney Isles. TR20,21,22,23 - Truro, HS - Isle Of Lewis, ZE - shetland, GY - Guernsey, JE - Jersey

For our next day delivery service we use DPD, who offer a one hour delivery slot to stop you from waiting in all day. Before they send the goods out for delivery in the morning they will send you a SMS text message and an e-mail telling you within which hour time-frame they expect to deliver your goods. For this reason we encourage you to include your mobile phone number and an e-mail address where you can check your details when placing an order.



Worldwide delivery


  Standard under 2kg
(tees, jeans, shoes, etc)
Priority under 2kg
(tees, jeans, shoes, etc)
Standard Large
(Penny Nickel)
Standard over 2kg
(luggage, large orders)
  7-10 Working days 2 - 5 Working days 2 - 5 Working days 2 - 5 Working days
Australia £15.00 --- £75.00 £75.00
Austria £9.99 (FREE over £50) £14.99 £9.99 £19.99
Belgium £9.99 (FREE over £50) £14.99 £9.99 £19.99
Bosnia £9.99 (FREE over £100) £29.99 £39.99 £79.99
Bulgaria £9.99 (FREE over £100) £29.99 £29.99 £39.99
Canada £15.00 --- £75.00 £75.00
Canary Islands £15.00 --- £75.00 £75.00
Croatia £9.99 (FREE over £100) £29.99 £29.00 £79.99
Czech Rep £9.99 (FREE over £50) £14.99 £14.99 £19.99
Denmark £9.99 (FREE over £50) £14.99 £9.99 £19.99
Estonia £9.99 (FREE over £100) £19.99 £19.99 £39.99
Finland £9.99 (FREE over £100) £19.99 £19.99 £19.99
France £9.99 (FREE over £50) £14.99 £9.99 £19.99
Germany £9.99 (FREE over £50) £14.99 £9.99 £19.99
Gibraltar £15.00 £30.00 £75.00 £75.00
Greece £9.99 (FREE over £100) £29.99 £29.99 £29.99
Hungary £9.99 (FREE over £100) £19.99 £19.99 £29.99
Iceland £9.99 (FREE over £100) £29.99 £39.99 £79.99
Ireland £9.99 (FREE over £50) £14.99 £9.99 £19.99
Israel £15.00 £50.00 £60.00 £170.00
Italy £9.99 (FREE over £50) £14.99 £14.99 £19.99
Japan £15.00 --- £75.00 £149.00
Latvia £9.99 (FREE over £100) £29.99 £29.99 £39.99
Lithuania £9.99 (FREE over £100) £29.99 £29.99 £39.99
Luxembourg £9.99 (FREE over £50) £14.99 £9.99 £19.99
Netherlands £9.99 (FREE over £50) £14.99 £9.99 £19.99
New Zealand £15.00 --- £75.00 £75.00
Norway £15.00 £29.99 £29.99 £50.00
Poland £9.99 (FREE over £100) £19.99 £19.99 £39.99
Portugal £9.99 (FREE over £100) £19.99 £19.99 £19.99
Russia £15.00 --- --- ---
Slovakia £9.99 (FREE over £50) £14.99 £14.99 £19.99
Slovenia £9.99 (FREE over £100) £19.99 £19.99 £19.99
Spain £9.99 (FREE over £50) £14.99 £9.99 £19.99
Sweden £9.99 (FREE over £100) £19.99 £19.99 £19.99
Switzerland £15.00 £35.00 £29.99 £50.00
United States £15.00 --- £75.00 £75.00
Signature required Yes Yes Yes Yes

Please note we are unable to ship O'Neill wetsuits outside the EU, due to restrictions applied by O'Neill Wetsuits.

What happens if I'm not in to accept my delivery?

Orders sent for next day or two-day delivery require a signature on receipt. Please ensure someone is present at the delivery address to sign for the order.

We use DPD and the Royal Mail for our deliveries. Both will try to deliver at the delivery address first and if there is nobody in they will try again the next day. If after two attempts the delivery cannot be made they will leave a calling card and take the parcel to your local sorting office / delivery depot.

Boardshop reserves the right to charge the full shipping fee applicable to resend if the item is returned to us because the customer could not take delivery for any reason.

Any items returned to us without being delivered will be added back into our stock and your account credited with the order total, minus the fee that the courier charges us to deliver the item back to us. You will have to replace the order to have the item re-shipped. If you require a refund on items returned by the courier this will be done minus the courier's fee.

Any incorrect address details input by the customer on their order that causes the parcel to be delivered incorrectly will be at the liability of the customer, it will be up to the customer to try and retrieve the parcel themselves at their cost.

Any delivery errors must be reported within 7 days of date of delivery. All orders are checked and double-checked before leaving our warehouse. If you have not received your order within 7 days of dispatch date, then you must notify us within these 7 days. If you notify us after these 7 days then we will not be responsible for its location, and we may not be able to claim for the parcel if it lost/stolen.

There must be someone at the delivery address to receive the parcel. Where a signature is required our courier will only attempt re-delivery once, after this the goods will be returned to Boardshop - this may take up to 10 working days.

For delivery enquiries please e-mail info@boardshop.co.uk or call 01243 674250

 

Pricing and Availability

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Hardcloud Ltd (trading as Boardshop) shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Boardshop shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Boardshop shall immediately issue a credit to your credit card account in the amount of the charge.