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Delivery
Ok how do we get you your stuff?
Boardshop.co.uk will despatch your order within one working day of it being placed subject to stock levels. If there is going to be a delay for any reason we will let you know. All quoted delivery times are based on standard working days i.e. Mon - Fri (excluding public holidays etc). Items can be delivered on our next working day or two working day (48 hour) as long as they are ordered before 14:00 hours (Mon - Fri). Delivery costs are based on the length and weight of items. We have two different delivery cost structures. One for surfboards snowboards and a second for all other items (including snowboards, wetsuits, clothing, and luggage). The delivery cost for an item on boardshop is shown at the bottom of every product page.
Free delivery
| Items | Delivery method | Price | Signature required |
| Wetsuits (Animal, O'Neill, Billabong, Body Glove, Hurley, Rip Curl, Xcel) |
DPD Next Working Day | FREE! |  |
| Surfboards (BIC, Cortez, NSP, NSPSS, Hydralite, Silence) |
XPD Next Working Day | FREE | |
Surfboard delivery
| Delivery location | Delivery method | Price | Signature required |
| UK Mainland only | XPD Next Working Day | £9.99 (FREE with BIC & NSP Surfboards) | |
| UK Highlands and Islands (inc Ch Islands) | DHL 2 Working Days | £30.00 | |
| Northern Ireland & Repulic of Ireland | DHL 2 Working Days | £34.99 | |
| European | Approz 2-5 Working Days | £44.99 | |
| Worldwide | Approx 5-10 Working Days | £140.00 | |
| Canary Islands, Australia, USA | Approx 5-10 Working Days | Please contact us for a delivery cost quotation. | |
Clothes, Shoes, Luggage, Wetsuits, Snowboards etc United Kingdom Delivery
| Royal Mail | DPD | DPD | DPD | |
| 3 - 5 Working days | 2 Working days | Next day | Saturdays | |
| UK Mainland | £2.95 | £4.95 | £6.95 | £12.99 |
| UK Highlands and Islands (inc Ch Islands) | £2.95 | £4.95 | ---- | ---- |
| Northern Ireland | £2.95 | £4.95 | ---- | ---- |
| Signature required |  |
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Orders sent for next day or two day delivery require a signature on receipt. Please ensure someone is present at the delivery address to sign for the order.
Please note we cannot accept next day deliveries to the following postcodes. IM - Isle Of Man, BT - Belfast, IV - Inverness, PH - Inverness, PA - Renfrewshire, KY - Kirkcaldy, KW - Orkney Isles. TR20,21,22,23 - Truro, HS - Isle Of Lewis, ZE - shetland, GY - Guernsey, JE - Jersey
For our next day delivery service we use DPD, who offer a one hour delivery slot to stop you from waiting in all day. Before they send the goods out for delivery in the morning they will send you a SMS text message and an e-mail telling you within which hour time-frame they expect to deliver your goods. For this reason we encourage you to include your mobile phone number and an e-mail address of which you can check your details when placing an order.
Worldwide delivery
| Royal Mail | DPD | |
| 7 Working days | 2 Working days | |
| Northern Ireland | £2.95 | £6.95 |
| Scottish Islands & Highlands | £2.95 | £6.95 |
| Channel Islands | £2.95 | £6.95 |
| Isle of Man | £2.95 | £6.95 |
| Isle of Wight | £2.95 | £6.95 |
| Ireland | £9.99 | £15.00 |
| France | £9.99 | £15.00 |
| Germany | £9.99 | £15.00 |
| Holland | £9.99 | £15.00 |
| Belgium | £9.99 | £15.00 |
| Luxembourg | £9.99 | £15.00 |
| Eire | £9.99 | £15.00 |
| Signature required |
|
|
| 10 Working Days | 4 Working Days | |
| Austria | £9.99 | £15.00 |
| Denmark | £9.99 | £15.00 |
| Switzerland | £9.99 | £15.00 |
| Signature required |
|
|
| 10 Working Days | 5 Working Days | |
| Czech Rep | £9.99 | £19.99 |
| Spain | £9.99 | £19.99 |
| Italy | £9.99 | £19.99 |
| Slovakia | £9.99 | £19.99 |
| Sweden | £9.99 | £19.99 |
| Slovenia | £9.99 | £19.99 |
| Hungary | £9.99 | £19.99 |
| Estonia | £9.99 | £19.99 |
| Poland | £9.99 | £19.99 |
| Portugal | £9.99 | £19.99 |
| Finland | £9.99 | £19.99 |
| Signature required |
|
|
| 10 Working Days | 5 Working Days | |
| Bosnia | £15.00 | £29.99 |
| Bulgaria | £15.00 | £29.99 |
| Greece | £15.00 | £29.99 |
| Iceland | £15.00 | £29.99 |
| Latvia | £15.00 | £29.99 |
| Lithuania | £15.00 | £29.99 |
| Norway | £15.00 | £29.99 |
| Signature required | |
|
International
| Royal Mail | |
| 10 Working days | |
| Australia | £15.00 |
| New Zealand | £15.00 |
| Japan | £15.00 |
| Canada | £15.00 |
| USA | £15.00 |
| Signature required | |
What happens if I'm not in to accept my delivery?
Orders sent for next day or two day delivery require a signature on receipt. Please ensure someone is present at the delivery address to sign for the order.
We use DPD and the Royal Mail for our deliveries. Both will try to deliver at the delivery address first and if there is nobody in they will try again the next day. If after two attempts the delivery cannot be made they will leave a calling card and take the parcel to your local sorting office / delivery depot.
Boardshop reserve the right to amend orders placed with incorrect delivery options without notice.
For delivery enquiries please e-mail info@boardshop.co.uk or call 0844 415 7818
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